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Privacy Policy

Last updated: May 26, 2026  ·  Version 1.0

Introduction

The Firefighter Medic ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our training platform at thefirefightermedic.com and app.thefirefightermedic.com.

Information We Collect

• Account information: name, email address, password (hashed using bcrypt — never stored in plain text)
• Performance data: questions answered, scores, session history, scenario completions, time spent studying
• Payment information: processed by Stripe — we never see or store your full card numbers
• Technical information: IP address, browser type, device information, pages visited
• Usage data: how you interact with the platform and which features you use

How We Use Your Information

• Provide and maintain the training platform
• Track your learning progress and personalize your experience
• Process payments and manage subscriptions
• Communicate about your account, updates, and support requests
• Improve the platform based on usage patterns
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We share data only with:

• Stripe — payment processing
• Netlify — hosting infrastructure
• Resend — transactional emails (when enabled)
• Legal authorities — when required by law

Data Security

We use industry-standard security measures including encrypted password storage (bcrypt), HTTPS for all data transmission, secure cloud infrastructure, and limited access controls. No system is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Export your data in a portable format
• Opt out of marketing communications

To exercise any of these rights, contact admin@thefirefightermedic.com.

Data Retention

We retain your data for as long as your account is active. After account deletion, we remove personal information within 45 days, except where retention is required for legal, security, or fraud prevention purposes.

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete personal information, and the right to non-discrimination for exercising these rights. We do not sell personal information.

International Users

The Firefighter Medic operates from the United States. If you access from outside the US, your information will be transferred to and processed in the United States.

Children's Privacy

The Firefighter Medic is intended for users 18 years or older. We do not knowingly collect information from anyone under 18.

Cookies and Local Storage

We use cookies and browser local storage to:

• Keep you logged in (authentication tokens)
• Save your study progress
• Remember your preferences
• Analyze platform usage

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a new "Last updated" date. Significant changes will be communicated via email.

Contact Us

Questions about this Privacy Policy?